BUSINESS DEVELOPMENT EXPERT » reaching the decsion maker http://businessdevelopmentexpert.net incorporating Ian Farmer's SALES EXPERT blog ......helping you find, win and keep new B2B customers Tue, 13 Dec 2011 16:24:24 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 No. 17 – Telephone Techniques – Reaching Decision Makers http://businessdevelopmentexpert.net/2009/08/winning-new-clients-tip-of-the-week-no-17/ http://businessdevelopmentexpert.net/2009/08/winning-new-clients-tip-of-the-week-no-17/#comments Tue, 11 Aug 2009 17:24:00 +0000 Ian Farmer http://businessdevelopmentexpert.net/2009/08/winning-new-clients-tip-of-the-week-no-17/ If you have to telephone for appointments for business development or account management here are two simple techniques to save you time and effort getting through to decision makers. 1) With your words and tone sound and act as if the decision maker knows you and is even expecting your call, ask for them by their first and last name, use your first name, don’t volunteer any other information, if you don’t have the contact’s full name make a separate call to get it. 2) Establish if the decision maker is even there BEFORE you offer any information – if they are out get off the telephone, don’t leave your name or any details. If you leave a message they know to have your next call blocked. Follow these tips and you will save time and increase the frequency with which you get through. Click here for more reaching decision makers and making appointments tips.

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